Archive for the ‘Brand Loyalty’ Category

Can Going Green Increase Marketing ROI?

Wednesday, June 25th, 2008

Have you noticed how many people are adding a “green reminder” to their e-mails? Here’s an example of one I receive regularly: Before printing, think ENVIRONMENTAL responsibility. While I don’t print many e-mails, it always gets my attention when I see the reminder in their signature block.

I see plenty of companies that are “green aware” in their marketing efforts. The question is whether it resonates with their target. (more…)

If Your Messsage Is About You, Change It.

Tuesday, June 24th, 2008

It’s been almost 45 years since Mick Jagger lamented, “I Can’t Get No Satisfaction” and sang, When I’m drivin’ in my car and some man comes on the radio he’s telling me more and more about some useless information supposed to fire my imagination. That’s still the problem with many of today’s marketing approaches. (more…)

Good Customer Experience. Good Profits.

Monday, June 23rd, 2008

In Fred Reichheld’s book, “The Ultimate Question”, he outlines why companies need to achieve good profits. Not just profits, but profits based on positive customer experiences. (more…)

Would Your Customers March To Save Your Business?

Wednesday, June 18th, 2008

There is a grass root movement underway by thousands who want to thwart Belgian-based InBev ’s takeover bid for Anheuser-Busch Companies. Part of that movement was manifest in a march this past Sunday in St. Louis. (more…)